And exactly this could be the source of errors. Otherwise the program would try to comply with them when creating fresh preferences. Please note: Make sure to hide or remove preferences folders of all installations of your Steinberg program. Next time you start your Steinberg program it will create a new folder with fresh preferences and default settings - which hopefully fixes the problem you've experienced.
USB-eLicenser - Details, tips and troubleshooting This knowledgebase article provides further and more detailed assistance in solving dongle and license related issues: In case the installation fails try to install again after you've unplugged the USB-eLicenser. So if an USB-eLicenser or a specific license on it is not recognized, or you get any license related error messages when starting your Steinberg software, you should download and install the latest eLicenser Control Center at first. The most common reason for USB-eLicenser (dongle, formerly named Steinberg Key), Soft-eLicenser and/or license related problems is an outdated or corrupted eLicenser Control Center installation. Download the latest installer for Mac OS X and Windows at following troubleshooting tips and instructions apply to all current versions of Cubase and Nuendo for Windows - with minor changes or limitations also to earlier versions. Simply install the eLCC separately on the Internet computer without installing the complete product. In case you have no connection to the Internet on the computer on which you wish to use the USB-eLicenser, you can always use a different computer for activation. To activate other licenses, simply repeat the steps listed above. After completion of the activation procedure the new license is displayed in the eLicensers list and your product is ready for use.For further information on this subject, refer to the Help section in the eLCC. To do this, enter the required activation code into the corresponding field. Click the "Enter Activation Code" button to download the license for your Steinberg product to the USB-eLicenser.In this case, the "eLicensers" list should display at least one USB-eLicenser.
Important: Activation of the license requires that at least one USB-eLicenser is connected to a USB port on your computer and that it is identified by the operating system. Launch the eLicenser Control Center application, found under Start menu / Programs / eLicenser on Windows or in the Applications folder of Mac OS X.Make sure that you have the latest version of the eLCC installed.This connection is necessary to activate the license, because the eLicenser Control Center (eLCC) needs to register with our license server. Make sure that your computer has a working Internet connection.Activation help for USB-eLicenser based productsīefore being able to launch your new Steinberg software, you are required to enter the Activation Code(s) to activate your USB-eLicenser online.